Frequently Asked Questions
Yes! As you’d expect with any amazing business, we partner along with our agency owner; Amanda Arndt who is based out of Bismarck ND. She and her husband run the Arndt Agency which is whom we are a part of. We have agents who help their local communities all across the US. You can learn more about our extended family here – arndtagency.com.
I get this question often and love explaining this. If a bad accident or illness left you unable to go to work for 6 weeks, 3 months, heck even a year; what would you do to pay your bills? What would you replace your paycheck with? How long could you keep your normal day to day bills afloat before your savings is gone and you have to start selling things? Your major medical pays the doctors and hospitals. We pay you so that you can keep your day to day living flowing smoothly. We help you maintain your lifestyle.
THAT is what supplemental health insurance does. Which is often why we get told we are the “back up” plan.
YES! All of our policies are based around need and budget. We work with individuals, married couples, single parents, and families. There is no “one size fits all” when working with your specific needs.
Running through our policies and explaining them usually takes around 20-30 minutes. Now I have been known to be a social butterfly so I always ask the person sitting across from me what sort of time frame they need this to work in! I can have benefits explained, questions answered, and coverage in place for you all within your lunch break.
Not only do I have a passion for meeting new people, I also am absolutely dedicated to you and your family having the absolute best customer service. We know what it’s like to have to use the coverage for something like a broken bone (or several!) as well as when a health crisis changes your life forever. I was fortunate enough to have explained the benefits to my own parents and have them decide to add this layer of protection only months before my dad would have a massive stroke and not be able to return to work. We truly understand that when you have to call someone to start a claim, it can be the most stressful time of your life. We want to make sure you’re not navigating into the unknown alone.